I’m currently working as a Customer Service Representative and I’ve been in this industry for 4 years now. I noticed that I am slowly deteriorating in terms of my motivation to go to work. I’ve pulled all the motivation and inspiration that I needed and still it did not help. My work isn’t that hard. All I need to do is to verify information and look for the answer to the questions of the caller using my computer (the latter which I am very much used to doing). I’ve come to a point where I am starting to ask, is this really what I want? Yeah, it’s easy but is it worth it? I’m still young but I need to pull myself together right this instant and get that job that I love to do. The wake up call happened a week ago. I was walking home and I came upon some people jogging early in the morning. One of them had a shirt and it said, “If you love the work you do and you do the work you love, it is hard not to succeed.” I kept thinking and my answer to that is no, I do not as of the moment. I believe in my abilities and I know that I can excel in things that I do.
The work is simple but what is it that makes me feel this way towards it? Could it be the stress that I go through all night long? (Yes, I work on the graveyard shift) It is also possible that I am just worried about my health especially that my hypertension attacks are becoming more frequent. I could have been burned out but I think not. I can still work. It’s really sad since most of the people I know in the office are very nice. But now I realized that I do not even like the work that I am doing. The pay is good and the location of the office is suitable for me. I’m just a kilometer and a half away from the office. The pay is good but I find it not fulfilling.
I looked for clues that I really don’t like my job and one thing came up brightly. Every start of the shift, I am already counting the number of hours until I get home. That was really irritating. I found myself doing that the past couple of days and it’s a tell tale sign that I do not like what I’m doing. Couple it with lousy (sorry for the word but it’s the most appropriate) company policies that aren’t employee friendly. My blood pressure goes haywire even just at the beginning of the shift and when my shift ends, I feel relieved instead of happy. I must have been feeling bored already.
I compared my previous work to my current job and I asked myself why I was able to stay for 2 years and a half in my previous company. It was an easy answer. I loved what I am doing and I just had to leave for travel reasons and I got disappointed that my leave wasn’t approved. I was even promoted in my previous company. It is a true testament that you can easily succeed if you love your work. The work was easy (even though I got loads of them) and I excelled during the time I was only an entry level employee. Even managers and clients go to me directly if they need my assistance and I never hesitated. I’d finish in a matter of minutes what could have been usually completed in a matter of days. I can’t even remember a specific day where I counted the number of hours before my shift ends. I even ask for extra time to finish my work and I had no hesitation at all whatsoever. I loved my work and I would do anything to get it back.
Well, it isn’t really easy going through what I am suffering right now. I just have to take it rationally and consider what’s best for me, the company, my friends and most especially my family. I also am putting more faith in whatever I do and what decisions I would have to make. I always pray that I have the inspiration and to give thanks that at least I had something and I appreciate all the blessings that I have. I’ll continue to fight. That’s what life is all about. These challenges can always appear anytime but being prepared and being able to go past through these is what matters most. Take care.