I’m not a huge Domino’s Pizza fan (I’ve never liked their pizzas as much as I do the ones from Pizza Hut) but they do provide an adequate meal when we just don’t feel like cooking.
In the past, I’ve avoided ordering their pizzas though because they never offered the option to do it online; at least not at the Domino’s here in Beaver Dam, WI. Online ordering is important to me for a couple of reasons. First, a lot of the time when I decide to get a pizza, it is when I’m at work and I don’t like tying up the phone line to place my order.
The other reason I like ordering online is I just feel like I’m more likely to get my order correct than I would be if I placed it over the phone; something that has been an issue many times before; including as recently as a couple weeks ago.
So, when I realized Domino’s finally offered that option here I was thrilled. I was even more thrilled when I had a chance to use it.
I’ve ordered pizzas through other Web sites before and found them to be extremely complicated. Not to the point where I couldn’t figure it out; just more complicated than it probably should be.
The Dominos.com Web site wasn’t complicated at all. I just had to type in my address and select the Domino’s closest to me. Then it was as simple as picking my pizza and toppings. The site was easy to navigate through and it was easy for me to add, delete or edit my order (which I did several times).
One feature I liked on this site was the pricing feature. This might not sound like a big deal but I’ve been to similar sites that require me to go through the entire ordering process before finding out what it was going to cost me. The pricing tool on this site allowed me to figure out my total (taxes included) every time I made a change to my order. That way I knew I was staying within my budget and could decide whether I wanted to add a side dish or dessert before checking out.
Another feature I liked was the online coupon section. They didn’t have a lot of deals but the ones they did have were good ones. And, not only were the coupons automatically applied, the site even walks you through placing the order with them. For example, I ended up taking a coupon for three one-topping pizzas. The coupon appeared in the column on the right side of the screen and each of the pizzas popped up separately so I could choose which topping to add. I could even change the quantity of the topping to my liking.
There was one other feature on the site I didn’t really use but thought was pretty cool so I figured I would mention it. After you place your order, the site gives you this easy-to-read tracking bar that gives a timeline of where your pizza is in the preparation process. Since I order for carryout I don’t think this would be something I would use. But, I think it would be very handy for someone who ordered it for delivery.
After my experience using this new option from Domino’s I can see myself ordering from them more often.